Accessibility Statement 

Our Commitment

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We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help ensure that web content is more accessible to people with disabilities, including those using assistive technologies.

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Accessibility Features on Our Website

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To support accessible browsing, we strive to include:

• Alternative text for all product images and graphics

• Readable font styles and sufficient colour contrast

• Keyboard‑navigable menus and buttons

• Clear structure, including headings and labels for screen readers

• Responsive design across mobile, tablet, and desktop

• Accessible forms during checkout and contact submissions

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Continuous Improvement

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We recognise that accessibility is an ongoing effort. As we continue to update our content and add new dog accessories to our range, we regularly assess our website to maintain and enhance accessibility.

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Third‑Party Tools

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Some areas of our website may rely on external tools or integrated platforms (for example, payment services or embedded content). While we aim to work with accessible providers, we may not have full control over their accessibility features.

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Feedback & Contact

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We welcome feedback from all users. If you encounter accessibility issues on the Frank & Co website or have suggestions for improvement, please contact us:

📧 Email: Frankandcouk@gmail.com

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We aim to respond to accessibility enquiries within 3–5 business days.

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Our Goal

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At Frank & Co, our goal is to make your experience enjoyable, inclusive, and barrier‑free. Your feedback helps us continue improving our online accessibility for every customer and every pup.