Dog Accessories Disclaimer

At Frank & Co, your dog’s safety and happiness are our top priority. We design and supply accessories made with care, but it’s important to remember that no dog product is indestructible and all dogs behave differently.

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By purchasing or using our products, you agree to the following:

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1. Owner Responsibility

All products should be used under supervision and checked regularly for signs of wear or damage. It is the owner’s responsibility to ensure any accessory is safe, suitable, and appropriate for their dog’s size, strength, and behaviour.

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2. Product Use

Our accessories — including collars, harnesses, leads, toys, and clothing — are intended for everyday use only. They are not guaranteed to withstand chewing, pulling, or extreme force. If a product becomes damaged, loose, or worn, discontinue use immediately.

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3. No Liability for Misuse

We cannot accept responsibility for:

• Injuries caused by improper use

• Damage caused by chewing or forceful pulling

• Using products that are too small, too large, or not correctly fitted

• Leaving a dog unattended while wearing accessories

Always ensure your dog is comfortable and secure.

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4. Fitting & Safety

Correct sizing is essential for your dog’s safety. Please refer to our size guides, and if unsure, contact us before ordering — we’re happy to help you find the right fit!

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5. Allergies & Sensitivities

Just like humans, some dogs may have allergies or sensitivities to certain materials. Please check product materials before purchase and monitor your dog when introducing any new accessory.

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6. Training & Behaviour

Our products are not a substitute for training. If your dog pulls excessively, jumps, or displays reactive behaviour, we recommend consulting a professional trainer before relying on any accessories.

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7. Customer Modifications

Altering or modifying our products (e.g., adding tags, cutting straps, adding attachments) may affect safety and void any guarantee.

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8. Legal Rights

This disclaimer does not affect your statutory rights as a consumer.